Returns & Refunds policy

1. Eligibility for Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:

  • Items must be returned within [7] days of delivery.
  • Products must be unused, unworn, and in their original packaging with tags attached.
  • Final sale items, gift cards, and personalized items are not eligible for returns.

2. Return Process

To initiate a return:

  1. Contact our customer service with your order number.
  2. Once approved, you will receive return instructions.
  3. Ship the item(s) back to us at the provided return address.
  4. Once received and inspected, we will process your refund within [5] days to your original payment method.

3. Refunds

  • Refunds will be issued only for eligible items in their original condition.
  • Shipping fees are non-refundable unless the return is due to our error or a defective product.
  • If you received a damaged or incorrect item, please contact us within [5] days for a replacement or refund.

4. Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.

5. Late or Missing Refunds

If you haven’t received a refund please contact us.