1. Eligibility for Returns & Refunds
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:
- Items must be returned within [7] days of delivery.
- Products must be unused, unworn, and in their original packaging with tags attached.
- Final sale items, gift cards, and personalized items are not eligible for returns.
2. Return Process
To initiate a return:
- Contact our customer service with your order number.
- Once approved, you will receive return instructions.
- Ship the item(s) back to us at the provided return address.
- Once received and inspected, we will process your refund within [5] days to your original payment method.
3. Refunds
- Refunds will be issued only for eligible items in their original condition.
- Shipping fees are non-refundable unless the return is due to our error or a defective product.
- If you received a damaged or incorrect item, please contact us within [5] days for a replacement or refund.
4. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return the item and place a new order.
5. Late or Missing Refunds
If you haven’t received a refund please contact us.
